Director of Business Office
|Plans, directs, coordinates, and implements a fully integrated registration, billing and collection process at the hospital and billing, financial assistance and collections for Rural Health Clinics. Responsibilities include patient registration, chargemaster maintenance, supervision of the governmental reimbursement programs, commercial insurance billing and follow-up, financial assistance program, denial management, switchboard operations and providing timely, accurate information to the credentialing service. Ensures billing support services meet the needs of our customers though ease of access; timely, accurate and patient-friendly billing; and collection of accounts.
The director acts as a resource for all revenue cycle staff. The supervisor will participate in a matrix of relations with the providers, clinic staff, hospital & RHCs billing staff, directors and administration leaders to establish, coordinate and maintain effective and efficient billing practices.